Infantreflux.org | HELP WITH CONTACTING MARCI KIDS

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November 17, 2009 at 12:56 pm #64573

Anonymous
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I am trying to get an appiontment with MARCI KIDS. Our insurance has approved the referal. MARCI-Kids website says “To set up an appointment with a MARCI-Kids team member, call Amy Schomaker at 573-882-8929 or for general information, send an email to appliedresearch@missouri.edu.”

When I call this number it says you cannot leave messages there. Um okay how do I get an appiontment then. I have sent an email and no answer after two weeks. Today I called University hospital and they are looking into it for me after speaking to 5 different people who have never heard of MARCI-Kids.

November 17, 2009 at 2:21 pm #64574

Anonymous
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Try emailing Dr. Phillips… he’s usually very good about replying to emails & I would guess he can direct you to who you need to call/email. Explain exactly what you explained above!

Dr. Jeffrey Phillips:

phillipsjo@health.missouri.edu

Good luck & how exciting to see them in person!

November 17, 2009 at 6:01 pm #64576

Anonymous
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Thank you.

I am very frustrated. I called Dr. Ramirez’s office directly as he is listed as one of the MARCI team members on the website. I spoke to his nurse directly and everything she said was almost the exact opposite of what the website says the doctors and getting a referral. She acted like she had hardly even heard of MARCI.

I have emailed Dr. Phillips directly. Hopefully he will be of help. He has helped us in the past.

November 18, 2009 at 11:56 am #64581

Anonymous
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Try referring to them as the Reflux Solutions Lab vs Marci-kids when you are talking to other offices. MARCI-Kids is their website. Reflux Solutions is their department at the University. That may help.

November 18, 2009 at 5:42 pm #64587

Anonymous
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Maybe that was the problem. Dr.Phillips got us all set up.

November 18, 2009 at 8:57 pm #64592

Anonymous
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That is so great to hear!!! I am so glad you are going to see them. I too was going to have an appointment with them but Dr. Phillip’s had me try mixing the Prevacid with Caracream first as he was pretty sure it was a medication issue after he reviewed the stuff I sent him. Sure enough after a week and a half of mixing the Prevacid with Caracream Ryan was a new and improved man. We havent looked back since. And it saved us the drive from Des Moines! Dave and Jeff are god sends!!

November 18, 2009 at 8:58 pm #64593

Anonymous
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PS.. Let us know how it goes and what you think. What city do you live in?

November 19, 2009 at 6:40 pm #64620

Anonymous
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Dr. Phillips was so great to us as well! I truly believe that the help of him and his staff, and getting the meds right with CaraCream was what saved my daughter from a feeding tube. Keep us posted.
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