I’m glad you were able to get her to take it 100%, that’s great improvement! Try not to get discouraged and remember that it can take 2-3 weeks for the previous formula to get completely out of her system.
Sorry to hear about the insurance company, I know it can be difficult but keep trying. I also forgot to mention a couple of things the other day. First, there are several states that mandate Neocate coverage. I’m not sure what state you live in but you can check our website for an up-to-date listing of these states. Also, we do offer coupons from time to time for the formula and typically our prices are the lowest, so when you call the office ask the nutritionist about our “Club Neocate”. You can also join it through orderneocate.com. by being added to our database.
I really do want to try and help so let me know if you have any other questions! I hope Neocate, like you said, turns out to be the answer for her, but truly I just hope she finds something that makes her feel better.